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Frequently asked questions

Most common

Downloading and installing

Security

Categories and payees

Cash, credit and other accounts

Transactions

License

Importing transactions

Profile

Account and transfers management

Reports

Budgets

I’m having problems installing boonzi

Some operating system configurations, antivirus or firewalls may be behind this problem.
Continue reading below until find your problem. If you can’t find it, contact us and we will help you solve the problem.

My download file has a “.man” extension

This may happen when you download Boonzi using Internet Explorer. When this happens all you need to do is rename the file, changing the extension, from “.man” to “.msi”.

Windows 8 shows a SmartScreen warning and doesn’t let me continue

If the warning is “Windows protected your PC”, click More Info and then Run anyway.

My OS X shows a warning “App can’t be opened because it is from an unidentified developer”

This happens because Apples Gatekeeper software is configured to only trust applications downloaded through the Mac app store. You can deactivate Gatekeeper temporarily or when launching the installer, doing it using Ctrl+Click (or right click over the file and choosing “open”). See it step by step here.

My antivirus does not trust the file

Don’t worry, Boonzi is in fact a trustworthy personal finance software. After downloading you can confirm it with your antivirus. This can happen with some web-browsers or antivirus that, to protect the user, show alerts when the files to be downloaded are hosted in recently created domains.

So, in this case, you should ignore the warning and proceed with the download. If the antivirus blocks the download, you can switch it off temporarily until you have finished downloading the file.

None of the above work

Most download problems are usually reported on windows computers. You can alternatively download Boonzi for windows, in a ZIP file, here
If you continue to have problems please contact us.
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Thought out in detail

A license for the whole family

There is no limit to the number of profiles per license and you can install Boonzi on up to three computers.

Confidential and secure

Your information is securely recorded in your own computer, with powerful optional password protection.

Compatible with Windows and Mac

Boonzi runs on Windows 8, 7, Vista, Server and XP and MacOS X v10.6, v10.7 and v10.8.

Satisfaction guarantee

If you are not fully satisfied in the first 15 days, we will return your full payment (minus a 4% service fee).

Multi-language and multi-currency

Boonzi is in English and Portuguese and works with all of the world’s main currencies, calculating exchange rates automatically.

Automatic updates included

All updates are included during one year. Boonzi will automatically check for these and download them to your computer.